Clenergy inverter models repair guide

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This repair guide for Clenergy solar energy system inverters aims to assist troubleshooting. It’s not intended to be a comprehensive user guide.

Clenergy is an Australian company that offers a range of PV solutions for both residential and commercial use, in and outside of Australia. The SPH range of Clenergy’s inverters can output anywhere from 1750W to 6500W, but the models sold in Australia generally output 1000W, 2000W, as well as 3000W. Regardless of the model of your Clenergy inverter, make sure to exert the extra effort to monitor it to ensure that it operates as expected.

How to Monitor Your Clenergy SPH Inverter

The blue power light of your inverter should be turned on during the day because this signifies that your unit is working properly. For you to find out the performance of your inverter, locate the black button on the bottom left of your inverter’s screen. You can use this button to scroll through the menu, but you need to press it a couple of times until you reach the KWH section.

How to Check Your Daily Energy Production

If you want to have a good idea of how much your system produces daily, log the last number that you find in the KWH twice a day: one as soon as you get up in the morning, and another before you retire for the night. This number is the total amount of kilowatts that your system has produced from the moment it was installed until your current reading. The difference between the readings in the morning and at night is your system’s daily energy production.

Average Daily Production in a Month

For you to have a good idea of your system’s average monthly consumption, record its KWH reading twice a day every day beginning on the first day of the month until the last day. From there, take the average of the readings by summing up each of your daily recordings and dividing the result by the number of days in between. The number that you get is your system’s average daily production in a month.

Common Issues of Clenergy Inverters

For other inverter issues that are not listed above, perhaps it will be better to have your inverter replaced with a new one that is covered with a full warranty.

Rest assured that if your inverter was installed within the last five years, then there is a great chance that it is still covered under warranty. In this case, you need to secure your proof of purchase, your panel models as well as their quantities, and your fault code information that you can check through the display of your inverter. It will also help if you can provide the serial number that you can see on top of your inverter.

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Maintenance and Upgrade

To ensure the longevity of your inverter, make sure to have it serviced regularly. In this case, the trained solar specialists will be able to act on any potential issues promptly. This will keep your system fully functional, safe, and efficient for several years ahead, even outside of its warranty period.

On the other hand, if your inverter is already nearing the end of its warranty date, you have the option of upgrading it with a system that implements a newer technology that yields the power that you need efficiently.

Need help with your Clenergy inverter? Call Solar Uptime

Clenergy inverters can sometimes be quite complicated. That’s why you must have them attended by CEC-accredited electricians from a trusted solar maintenance company. To ensure your inverter is repaired properly and quickly at a reasonable cost, call us at Solar Uptime any time.

Our team of trained technicians is always on standby to resolve all your solar inverter and solar panel problems as quickly as possible.

We will visit your property to inspect and assess your inverters. If necessary we will source any replacement parts and fix components that can still be salvaged.

Solar inverter expertise

Your solar inverter will undergo a number of performance and safety tests as recommended by qualified technicians before we return it to your home. We can also make a recommendation for a new solar inverter if this proves to be a more cost-effective solution.

Call us now at 1300 611 880 and talk to one of our friendly customer representatives to learn what we can do for you to get your Clenergy inverter back in good condition once again.

Solar inverter repairs FAQ

Yes, providing the damages are not exceptionally severe – here are some examples of solar inverter brands we have repaired:

  • ABB / Aurora / Power One
  • Aerosharp
  • CMS / Carbon / Management Solutions
  • Clenergy
  • Delta
  • Effekta
  • Eversolar
  • Five Star Energy
  • Fronius
  • Geoprotek
  • Ginlong / Ningbo Ginlong / Eko
  • Goodwe
  • Growatt
  • Imeon
  • Ingeteam
  • JFY
  • JSI
  • KACO
  • KLNE
  • Latronics
  • Macsolar
  • Oelmaier
  • Omnik
  • Orion
  • Samil / Samil Power
  • Solar River
  • S.E.A.
  • Sharp
  • SMA
  • SolarEdge
  • Solar King
  • SolarMax
  • SolaX
  • Solco
  • Solis
  • Sungrow
  • Sunna
  • Sunny Roo
  • Sunteams
  • Xantrex
  • Zeversolar
  • Zeus Apollo

The cost of the repair can be as low as $80 if it is simply a matter of replacing an external plug, switch or consumable part and it isn’t necessary to remove the inverter.

Standard workshop repair costs range from $195 to $495 – Please note there may be additional site visit fees applicable.

We provide a full range of solar inverter replacement options if repairs are not possible.

You will need to review your insurance policy details to determine if coverage is applicable for your solar system damages. If you’re not sure, contact your insurance company for clarification.

If required we can identify the cause of damage to the solar inverter by conducting a workshop-based electrical component forensic investigation and report.

To find out if your inverter is covered under warranty, first establish when the warranty period began. This is generally the date the system was installed.

The most common inverter warranty period we see is 5 years. However we recommend checking your paperwork as extended warranties are not uncommon and some manufacturers offer up to 10 years – we can assist you with the manufacturer warranty claim process.

Don’t worry. This information is available from your local electricity generator, which is Energex in South East Queensland, Ergon in North and regional Queensland and Essential energy for Northern New South Wales.

It looks like your options are limited and your inverter will need repairing or possibly replacing.